Terms of Service

HearingBrief transcribes municipal-meeting recordings from covered Central Florida jurisdictions and extracts structured decisions (motions, votes, disposition, affected parcels and zones). Alerts fire when a decision matches a profile you configure. Decisions and transcripts are surfaced through the web dashboard and email.

The source material is the jurisdictions’ own public meeting recordings, agendas, and minutes. We add transcription, extraction, confidence scoring, and matching — we do not create or alter the public record.

Access to HearingBrief requires a subscription. Prices, plans, and billing cycle are shown on the pricing page. New accounts start with a 30-day free trial; no credit card is required for the trial. You can convert to a paid plan, downgrade, or cancel at any time from the account dashboard or the Stripe customer portal.

Subscriptions renew automatically at the end of each billing cycle until cancelled. Cancellation stops the next renewal but does not refund the current cycle. If you believe you were charged in error, email billing@hearingbrief.com and we will make it right.

Decisions are extracted by machine and confidence-scored. Everything we auto-deliver has cleared a confidence threshold (currently 0.60); everything below it is queued for human review before you see it. Details are on the accuracy page.

Even with our confidence gate, HearingBrief is not a substitute for the official record. Before relying on a decision in a matter, a client memo, court filing, or advice to a client, verify the decision against the jurisdiction’s minutes or the source recording. We publish source URLs and timestamps on every decision precisely so you can do this.

You may use HearingBrief for lawful professional purposes, including client advisory work, matter preparation, monitoring regulatory changes, and personal research. You may not:

• Scrape, mirror, or bulk-export our extracted decisions, transcripts, or metadata for redistribution or resale.
• Share account credentials outside a single firm. Firm-plan seats are provisioned per person.
• Use the service to build a competing extraction or alerting product.
• Circumvent our rate limits, quotas, or access controls.
• Use the service in a way that violates law, court order, or the terms of service of the jurisdictions we source from.

Meeting recordings, agendas, and minutes are the property of the jurisdictions that produce them. Transcriptions and structured decisions produced by HearingBrief are ours; your subscription grants you a non-exclusive, non-transferable licence to use them for professional purposes. Alert profiles, notes, and settings you create are yours.

HearingBrief is provided “as is”. We work hard on accuracy and publish our methodology, but we do not warrant that the service will be error-free, uninterrupted, or fit for any particular purpose. Land-use, zoning, and civic decisions are legally significant — always confirm against the official record before relying on our output.

To the fullest extent permitted by law, Ramara’s total liability for any claim arising from your use of HearingBrief is limited to the amount you paid us in the twelve months preceding the claim. We are not liable for indirect, incidental, consequential, or lost-profits damages.

You may cancel your subscription at any time. We may suspend or terminate access for material breach of these terms, non-payment, or unlawful use, with reasonable notice where practical.

These terms are governed by the laws of the State of Florida, without regard to conflict-of-laws principles. Disputes are subject to the exclusive jurisdiction of state or federal courts located in Seminole County, Florida.

We may update these terms as the service evolves. Material changes will be emailed to your account address at least 14 days before they take effect. Continued use after that date constitutes acceptance of the updated terms.